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Why Traditional Interviews Are Unreliable

Why do people hired by the same methods, doing the same job, and managed by the same person perform so differently? Dependency on the traditional interview is a prime reason. 1. Traditional interviews...

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7-Steps To Conduct An Effective Behavioral Interview

Up until recently many employees were hired and promoted based on a simple theory: past performance is a good predictor of future performance. Hiring or promoting on past performance continues to work...

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Employment Testing: What’s Next?

Despite persistent slow hiring by businesses, spending on employment testing rose about 20 percent in the US last year to between 1.5 and $2 billion annually (Workforce.com).  One reason for the...

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Why Interviews Aren’t Fair….but Pre-Employment Tests Are

“Our attorney told us that pre employment tests are illegal to use.”  If that is your logic and defense for sticking with the interview and resume as your primary screening tools for employee...

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Learn How Employers Save 3 Ways With Customer Service Skills Testing

Customer service has long been considered a ‘soft skill’ by the corporate community. Unfortunately for employers, customer service skills are notoriously hard to teach to people without the right...

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Aptitude Tests Help Fit Applicants to Right Jobs

Comparing employees to square pegs and round holes seems to be a bit cold-hearted. But the message behind that image is the key to hiring the right person.  People aren’t pegs, of course, but some...

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Answers to the Most Common Questions About Pre-Employment Tests

Wouldn’t it be nice to give a single test to job candidates that could instantly gauge theirreliability, honesty, aptitude, and social skills?  What would it look like?  What questions would it ask?...

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Poor Interviewing Skills Cause Hiring Mistakes

We left off last week with Michael, our motor-mouth manager, doing all the talking during an interview for a key position.   To re-read Part 1, click here. In response to last week’s column, I did...

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5 Steps to Improve Manager Interviewing Skills

The solution is job matching. Job matching, a combination of a behavioral interview combined with appropriate behavioral, personality and ability testing increases the odds of hiring success to a...

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Answers to 5 FAQs about Pre Employment Testing

As the popularity of pre employment testing increases, so does the number of frequently asked questions.  Below are five of the most common questions. Won’t some people be offended by being asked to...

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Six Interview Questions to Ask Potential Retail Store Managers

Hiring a new store manager? Here are some six interview questions to consider asking them.  Ira S Wolfe, President of Success Performance Solutions, was one of the hiring experts used in the article to...

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